Tailored support in times of need



The L’OCCITANE Group is a global manufacturer and retailer of premium beauty and wellbeing products, with more than 3,400 retail outlets in 90 countries.

When the COVID-19 pandemic struck in early 2020, L’OCCITANE repurposed some of its facilities to produce hand sanitiser for healthcare workers – and this meant a sudden flurry of communications too. The team at HQ needed speedy assistance on tap to translate, copyedit and proofread their press releases and corporate statements aimed at customers, staff and other key stakeholders.

How did we help?

  • We delivered rapid turnarounds without warning and meticulous accuracy on high-stakes texts such as press releases and corporate statements.
  • We offered an out-of-hours service in response to urgent requests during COVID-19.
  • We set up a team of editors, proofreaders and translators trained in the L’OCCITANE brands’ goals and key preferences on language and style so that all our work was consistently on brand.

How can we help?

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